POPIA

You may not order any of our products or services if you do not accept this policy.

We may change this policy at any time and will notify you of the changes on our website, through our applications, or by email. The changed policy applies to you if you continue using our website, our applications, or our products or services following the notification.

When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on our website, or for other necessary purposes.

When you use our applications, we automatically collect your application usage information (including your operating system version and other relevant system information) through analytics software and other technologies, which we may use to optimise our offering to you.

We may ask you to provide us with certain identifying information (including your first name, surname, and email address) when you register on or otherwise submit information through our website or applications for the first time.

We may ask you to provide us with certain identifying information (including your first name, surname, and email address) when you order our products or services.

We may ask you to provide us with certain optional information on a voluntary basis.

We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

We may process your personal information to fulfil our obligations to you.

We may place “cookies” (small text files) on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.

We may use your identifying information to send you administrative and update messages about our website or applications.

We will not send you promotional messages unless you have chosen to opt into them, but, we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.

We may use your personal information to provide you with targeted content through our website or applications in a completely automated process.

We may monitor and record any telephone calls that you make to us unless you specifically request us not to.

We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:

other companies or divisions within our group;

our contractors who help us meet our obligations to you, including those that help us understand your personal information; or

fulfil an order; or

third parties as required by applicable law.

We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.

We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or a court order.

We may disclose aggregate statistical information that we derive from your and other people’s personal information to our advertisers or business partners.

We may need to disclose personal information to our staff to do their jobs, but will not do so unnecessarily.

We may assign our rights to the personal information we process to new owners if our ownership changes for any reason.

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate

You may ask us to provide you with a description of your personal information that we hold, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.

We will do our best to keep your personal information that we collect accurate, complete, and up to date.

We may ask you to update your personal information from time to time, but will take steps to verify your identity to prevent unauthorised access when doing so.

We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.

We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

You may update or remove your personal information by contacting us.

We are not responsible for anyone else’s privacy policies or practices.

Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.